Weave Care App
demonstration video
This video will walk you through setting up a care network for yourself or a loved one.
Frequently Asked Questions
Common questions about our app
Needing help starting a Crew, joining a Crew or using our app? Explore all our FAQ topics below.
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The person in need or someone they trust can act as the Captain (or administrator). This person is responsible for adding the tasks, inviting Crew Members, and fielding questions from the Crew. If you want to set up a Weave Care App account for someone else, make sure you ask their permission and ensure they are involved in nominating the help needed.
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If you are ready to help by setting up a Crew and acting as the Captain, you can download the Weave Care App from the App Store or Google Play.
If you want to help as a Crew Member, you must be invited by the Captain to help out. Crew Members receive an SMS with a link to the Crew and an invitation to join.
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You must click on the invite link sent to you by the App Captain. For privacy reasons, you can not search for Weave Care App accounts on our website.
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The app sends notifications to keep the Crew on track. These are sent when new tasks are added, new Chat Topics are added, or help is still needed close to a due date.
You can control your notifications in the app settings.
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Yes. You can allocate as many people to be administrators as you wish. These people can add and delete tasks, invite Crew Members, send messages and edit details. To give a Crew Member admin rights, you need to click on the name of the person in your Crew and provide them with admin access.
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Weave Care App does not use volunteers to help people.
Our app helps people to easily coordinate support from their own network of friends and family.
But if you would like to volunteer with the nonprofit itself please contact paulineigo@weavecareapp.com.
App Captains
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To add tasks to your default list you need to:
Click on the Home tab.
Click on the Care Needs box to the bottom left of the profile picture.
Click "edit care needs."
Select the changes.
Save changes.
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The "inner circle" enables you to identify members of your Crew that are the closest to you. Your "inner circle" will be able to see specific tasks and messages that you allocate/send to this group only. The rest of your Crew will not be able to see these tasks or messages.
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Yes. The name of the Crew Member who has accepted the task is visible.
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1. Click on the task.
2. Click on the ellipsis (3 dots) in the top right corner.
3. Click Edit.
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1. Click on the task.
2. Click on the ellipsis (3 dots) in the top right corner.
3. Click Delete.
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In your inbox, you will find the "Chat" function where you can create Chat Topics to share updates, upload photos and documents. "Chat" helps you keep all information in the one place and easy to find.
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1. Click Inbox.
2. Click on the + icon.
3. Add topic and image.
4. Select if visible to "inner circle only."
5. Click add topic.
6. Click on topic name to get started.
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1. Click on the Network tab along the bottom of your screen.
2. Click on the ellipsis (3 dots) to the right of the Crew Members name.
3. Click Delete. -
1. Click on the Home or Network tab along the bottom of your screen.
2. Click on the pencil icon to the right of the profile picture3. Click on the ellipse (3 dots) in the top right of the screen
4. Click delete
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Download the app from App Store or Google Play and follow the prompts.
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Once you have downloaded the app and set up your account, you can create your Crew. This involves naming your Crew, providing some detail about why the Crew is needed, and uploading a photo if you wish.
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Your help needs are created in the app as "tasks". Once you have entered in the details of each task, it is visible to your Crew Members who can click to accept and help out.
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Anyone can be part of your Crew. We encourage you to think broadly about your network. People will surprise you. So don't forget about your neighbours, parents in your child's class, your work colleagues, your faith group or sporting club.
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Yes. Click on the name of the Crew Member you wish to make an administrator. Change their role to 'Administrator'.
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You can select Crew Members to be your "inner circle." You can then allocate tasks to this group only (when entering task details). To create your inner circle, click on the name of the Crew Member and change their role.
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1. Click on the Home or Network tab along the bottom of your screen.
2. Click the pencil icon to the right of the profile picture.
3. Edit details.
4. Save changes.
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1. Click on the Plan tab along the bottom of your screen.
2. Click on the + icon in the bottom right to add a task.
3. Click to add a task.4. Choose a task from your list or create a custom task.
5. Enter task details.
6. Save.
Crew Members
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Crew Members must receive an SMS invite from the Captain.
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1. Click on the Menu (three lines on the top left hand side of the screen).
2. Here you can edit your profile, change your details, set your notification preferences, and delete your account.
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Yes. You can set your notification preference in your account settings (go to the Menu).
However, we do recommend that you leave some of these on so that you do not miss out on anything.
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1. Click on the Home tab along the bottom of your screen.
2. You will see all of the unallocated tasks listed under the Reminders section.
3. Have a look through the help that is required and click on the accept button.
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Once you have accepted a task, the app assumes you will complete it. Therefore, there is nothing further on the app that you need to do.
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1. Open up the accepted task that you can no longer do.
2. Click on the withdraw button at the bottom of the screen.
The task will revert back to being "unallocated." If you are doing this with short notice, we recommend that you also notify the App Captain directly.
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Yes. Click on Network to see the list of Crew Members.
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1. Click on the Plan tab along the bottom of your screen.
2. Select "Upcoming" from the top bar.
3. All accepted tasks have the name of the Crew Member responsible listed under the task name.
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Only App Captains and Administrators can start a Chat. Crew Members can respond to any Chat topic listed.
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1. Click on the menu (three lines on top left hand side of the screen).
2. Select Delete Account from options.